Privacy Policy

Effective Date: April 30, 2026

At AV Infocom, accessible from [https://avinfocom.com/], one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by AV Infocom and how we use it.

1. Information We Collect

We collect information to provide better services to our clients. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide it.

• Contact Data: Name, email address, phone number, and physical address for service delivery or billing.

• Service Data: Information regarding your laptops, printers, or CCTV systems required for repairs and AMC contracts.

• Inquiry Data: Information you provide when requesting a quote for website development or wholesale laptop sales.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.

• Improve, personalize, and expand our services.

• Understand and analyze how you use our website.

• Process your service requests (Repairs, CCTV Installation, Web Dev).

• Communicate with you, either directly or through one of our partners, for customer service, updates, and marketing.

• Send you invoices and process payments for retail and wholesale transactions.

3. Hardware Repair & Data Privacy

For our Laptop and Printer Repair services:

• Data Integrity: While we take every precaution, AV Infocom is not responsible for data loss during the repair process. We strongly advise customers to back up their data before submitting devices.

• Confidentiality: Our technicians are committed to privacy and will not access your personal files unless it is strictly necessary for the technical repair or OS restoration requested.

4. Log Files

AV Infocom follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages. These are not linked to any information that is personally identifiable.

5. Cookies and Web Beacons

Like any other website, AV Infocom uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content.

6. Third-Party Privacy Policies

AV Infocom's Privacy Policy does not apply to other advertisers or websites. We are advising you to consult the respective Privacy Policies of these third-party servers (such as Google Analytics or Payment Gateways) for more detailed information.

7. Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

8. Consent

By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.

Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

• Company Name: AV Infocom

• Registration Location: Amroha, Uttar Pradesh

• Email: avinfocom13@gmail.com

• Phone: +91-7055399919